Frequently Asked Questions
Everything you need to know about our botanical beauty and wellness products.
What makes Living Libations products unique?
Our products are crafted with raw, botanical ingredients and pure essential oils. We never use synthetic fragrances, GMOs, or harsh preservatives, ensuring every drop is potent and life-giving.
How should I store my botanical products?
To preserve the integrity of the natural ingredients, we recommend storing your products in a cool, dry place away from direct sunlight and extreme temperature changes.
What is your shipping policy?
We ship globally from our headquarters. Orders are typically processed within 1-3 business days. Shipping rates and delivery times vary by destination and are calculated at checkout.
Do you offer returns or exchanges?
Due to the artisanal and hygienic nature of our products, we generally do not accept returns. However, if your order is damaged or incorrect, please contact our support team within 14 days for a resolution.
Are your products vegan and cruelty-free?
We are strictly cruelty-free and never test on animals. While most of our products are vegan, a few select items contain ethically sourced beeswax or royal jelly, which will be clearly listed in the ingredients.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.